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WARRANTY

At WoodConcept Cabinetry, we stand behind the quality of our products. We offer a comprehensive warranty to ensure your satisfaction and peace of mind. Our warranty ensures that your cabinets meet the highest standards of craftsmanship. For full details, please review the terms and conditions of our warranty.

Limited Liability Warranty:

WoodConcept Cabinetry LLC (“WoodConcept”) is pleased to provide the following limited warranty on all cabinets
imported to, assembled, and sold in the United States by WoodConcept. This warranty does not cover cabinets sold or shipped outside of the United States. This limited warranty only applies to normal indoor residential use and is subject to all limitations, exclusions, disclaimers, and procedures set forth herein.


WoodConcept warrants to the original purchasing consumer that all cabinets purchased from WoodConcept will be free from all unnatural defects in material and workmanship under normal residential use, for 5 years from the date of the original purchase for cabinets with a natural/stain finish and a 2 years warranty coverage for cabinets with a paint application, or as long as the original purchasing consumer owns the home in which such cabinets are installed, whichever is less. This warranty does not apply to commercial properties, rental properties and any other non-residential properties, and is nontransferable to subsequent owners of the home.

If a defect does occur within the terms and conditions of this warranty, such defective part will be repaired or replaced by WoodConcept at its sole discretion. WoodConcept will not provide or pay for the cost of removal or transportation of the defective product, repaired product, replaced product, or installation of repaired or replaced product. WoodConcept will not be responsible for any shipping damages to the defective, replaced, or repaired product. If defective item has been discontinued or is not available at the time, WoodConcept reserves the right to replace the item with the most similar item available in WoodConcept’s inventory at that time. WoodConcept cannot guarantee that the finish of any replacement will exactly match the finish and appearance of
the defective item due to the natural aging process of the wood and finishes of the cabinets. At our discretion,
WoodConcept may require the customer to submit a clear photo, or to allow a company representative to inspect the item being claimed.

Warranty Exclusions:

Wood naturally changes over time due to environmental factors like light and age, resulting in darkening and
mellowing. Each wood type has unique grain patterns, enhancing its beauty. These variations aren't defects. This
warranty excludes natural aging and wood growth characteristics.

 

Finish Variation: Wood naturally varies in color and grain pattern, so while we carefully select each piece for our
products, exact matching isn't guaranteed. This natural variation isn't a defect covered by our warranty.

 

Warping: Wood may warp due to moisture absorption and release, typically resolving after exposure to heating and cooling cycles. Up to a quarter-inch of warping isn't considered a defect covered by our warranty.
 

Hairline Cracks: Wood expands and contracts with changes in humidity, which may result in minor hairline cracks in joinery. These cracks are not defects covered by our warranty.
 

Glazed Finishes: Due to their nature, glazed finishes may have uneven appearances, with variations in color, texture, and finish across cabinets, drawers, and items. These differences are not defects.

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Warranty Limitations:

â–ª This limited liability warranty does not cover or apply to any defect that is not caused by WoodConcept.
 

â–ª This warranty does not cover or apply to products that have been misused, mishandled, abused, improperly installed, defective installation modified, or subject to excesses of moisture or extreme temperatures, abrasive or citrus cleaning products, neglect, transit damage, assembly, disassembly, intentional damage, accidents, negligence, on-site alterations, improper storage, or normal wear and tear.


â–ª This warranty does not cover any products used or installed in connection with cabinets, such as gas or electric
appliances, countertops, or plumbing fixtures.

 

â–ª This warranty does not apply to products installed in locations that do not maintain year-round environmental
controls.

 

â–ª Any modification to the hardware structure or finish of the original consumer purchaser’s cabinetry by anyone other than those specifically authorized by WoodConcept to do so shall void this limited liability warranty.
 

â–ª The product must be used exclusively for its intended purpose in order to be covered by this limited liability
warranty.

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â–ª This limited liability warranty shall become void if the cabinets or any components or parts thereof are in any
way modified, improperly installed or damaged prior to or during installation, or installed or used in other than
normal residential applications.

 

â–ª No installer, retailer, distributor, agent or employee of WoodConcept has the authority to alter the obligations or
limitations in this warranty.

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